Sierra Madre Office
14 N. Baldwin Avenue
Sierra Madre, CA 91024
Phone: (626) 844-3300
Fax: (626) 583-9151
Email: info@RCLNDirectory.com
© 2025 The Ritz-Carlton Hotel Company, L.L.C. All rights reserved.
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Our Concierge Staff will be pleased to assist you
Located in the Lobby, the ATM is accessible daily, 24 hours.
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Individual Business Center stations are located on the Lobby and Conference Levels. Open daily, 24 hours.
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Check-out time is 11:00 a.m. Visa, MasterCard, Diners Club, Carte Blanche, Discover, American Express, Enroute and J.C.B. accepted.
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Our Concierge Staff will be pleased to assist you with arrangements for professional child-care.
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We are pleased to offer you the services of our experienced, knowledgeable Concierge Staff to assist you in any way possible during your stay.
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For bed boards, humidifiers and cribs, please call Resort Services.
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For same-day service, please complete the form on the laundry bag located in your guestroom closet and touch 5120 before 10:00 a.m. Your clothing will be returned the same day, between 5:00 p.m. and 6:00 p.m. One-hour pressing service is available 7:00 a.m. to 5:00 p.m. For your security, please do not place dry cleaning outside your guestroom door.
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Offering direct ocean views, the Fitness Center features top-of-the-line Precor cardiovascular and strength-training equipment, each complete with personalized television and audio services. Elevate your workout experience with a Hydrow Rower and Peloton bikes. Resistance training machines and free-weight areas are also available. Access to the Fitness Center, as well as wellness classes, is included in your daily resort fee.
Yoga | 9am
Pilates | 10:15am
*We kindly ask that you meet at The Fitness Center, where equipment will be provided.
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Located near the Lobby, The Gift Shop has unique gifts from around the world along with our exclusive Ritz-Carlton logo items, sportswear and ladies’, men’s and children’s fashions. Forget something? Magazines, newspapers and convenience items are readily available. Open daily.
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Gift giving made easy. Currency gift certificates for The Ritz-Carlton, Laguna Niguel are available in The Gift & Logo Shop or via Resort Services at extension 0.
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For your comfort, you will notice a number of additions to our cleaning protocols, building on our already strong standard of cleanliness. We have implemented the use of hospital grade disinfectants in the thorough cleaning of your guestroom. Unless you prefer otherwise, we will provide daily housekeeping service, with a focus on high touch surfaces, while you are away from your guest room.
Ice machine rooms are located on each floor.
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As part of the resort fee, wireless and high-speed connections are available in your guestroom. For assistance, please contact the 24-hour Help Desk at 877-755-0550.
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The Concierge Staff will assist you with your pet and kennel needs.
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The Concierge Staff is happy to provide suggestions and make reservations.
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The Concierge Staff will assist you with all your shipping requests.
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Available daily, 24 hours.
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Available daily, 24 hours.
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In addition to our daily laundry and dry cleaning service, we offer an express one-hour press-only service from 7:00 a.m. to 5:00 p.m.
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Your “Privacy” sign is located on the guestroom door. For telephone privacy, please call the Resort Services Staff.
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The Ritz-Carlton Hotels Worldwide
1-800-241-3333
The Ritz-Carlton, Laguna Niguel
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Your guestroom is equipped with a personal safe. Please note that the resort is not responsible for any loss of valuables left unattended in your guestroom. In addition to your personal in-room safe, safety deposit boxes are available adjacent to the Front Desk in the Lobby.
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Resort Security is provided 24-hours a day by trained personnel. All areas are continually patrolled as well as monitored by closed circuit television coverage in much of the public areas. Always remember to practice common-sense safety and always identify visitors, before admitting them into your guestroom.
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Please call Resort Services, prior to midnight, at extension 0 for prompt pick-up of your shoes and we will gladly retrieve and polish your shoes with our compliments. It will be our pleasure to deliver your shoes at your preferred time. For your security, please do not place shoes outside your guestroom door.
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The Concierge Staff will be pleased to arrange for your transportation needs.
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Our attendant will have your car waiting at your convenience.
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Our Resort Services Staff will be pleased to provide a wake-up call at any hour.